hasi88 Privacy Policy
Your personal information is completely safe with us. This policy explains in detail how hasi88 collects, stores, and uses data.
Section 1
Introduction and Scope
hasi88 (referred to hereinafter as "we", "us", or "platform") operates a reliable online gaming and betting service for users in Bangladesh. This Privacy Policy ("Policy") describes how hasi88 collects your personal information, the purposes for which it is used, who it may be shared with, and what your rights are.
When you use hasi88's website, mobile app, or any other digital service, you consent to the terms of this Policy. This Policy applies together with our Terms and Conditions. If you have any concerns, please visit our FAQ page or contact us directly.
Section 2
What Information We Collect
hasi88 collects various types of information for the purpose of providing services, managing accounts, and meeting legal obligations. The information is listed by category below:
Identity Information
Information you provide at the time of account registration:
- Full name and date of birth
- Mobile number and email address
- National ID or passport number (for verification)
- Username and password
Financial Information
Information required for processing transactions:
- bKash, Nagad, or Rocket number
- Deposit and withdrawal history
- Transaction date, time, and amount
- Payment method type
Technical Information
Information collected automatically from your device and connection:
- IP address and location data
- Browser type and version
- Device ID and operating system
- Cookies and session data
Gaming Behaviour Information
Information relating to your activity on the platform:
- Game history and preferences
- Bet amounts and outcomes
- Login times and activity logs
- Support tickets and communication history
Section 3
How Your Information Is Used
hasi88 uses collected information only for legitimate and specific purposes. We never sell your information or distribute it to third parties for free.
For Service Operations
For Security and Compliance
For Improvement and Communication
Section 4
Cookies and Tracking Technologies
hasi88 uses cookies and similar technologies to improve website performance and personalise the user experience.
Essential Cookies
These cookies are necessary for the core functionality of the website. They maintain your login session, ensure security, and store form data. Disabling these cookies will make it impossible to use the service.
Functionality Cookies
These cookies are used to remember your language preferences, display settings, and other personal preferences. They make each visit smoother and more comfortable.
Analytics Cookies
These cookies collect information to help us understand how users interact with the platform. This information is collected anonymously and is used to improve the quality of the service.
Cookie Controls
You can delete cookies or stop accepting new ones at any time from your browser settings. However, disabling certain essential cookies may cause some parts of the service to not work properly.
Section 5
Sharing Information with Third Parties
hasi88 never sells your personal information. However, information may be shared in the specific circumstances listed below:
Service Provider Partners
We may share necessary information with payment processors (bKash, Nagad, Rocket), software providers (Pragmatic Play, PG Soft, JILI, Spribe, etc.), and technology service providers. These partners may only use the information to provide their specific services and are contractually bound to maintain confidentiality.
Legal Authorities
We may be required to provide necessary information in response to court orders, legal processes, or valid requests from government authorities. In such cases, we will make every effort to notify you in advance, where legally permissible.
Fraud Prevention
Information may be shared with industry-related security organisations to detect and prevent fraudulent activity, comply with anti-money laundering (AML) policies, and ensure user protection.
Section 6
Data Storage and Security
hasi88 uses industry-standard security methods to keep your information safe. Our security measures are described below:
SSL Encryption
All data transfers are protected through SSL/TLS encryption, preventing third parties from reading the data.
Encrypted Storage
All sensitive information stored is kept in encrypted form. Passwords are never stored in plain text.
Regular Audits
Regular system audits and vulnerability assessments are conducted to identify security weaknesses.
Data Retention Period
We retain your information for as long as your account is active. Even after account closure, certain information may be retained for a defined period for legal obligations, dispute resolution, or fraud prevention. Financial transaction records are generally kept long-term in accordance with regulatory requirements.
Section 7
Your Rights and Choices
hasi88 believes you should have control over your personal information. You have the following rights:
Right to Access Information
You may ask us at any time what information we hold about you. Upon a valid request, we will provide you with a copy.
Right to Correct Information
If any of your information is inaccurate, you may request a correction. We will verify and correct it as soon as possible.
Right to Delete Information
You may request that your personal information be deleted. However, it may not be possible to fully delete certain information due to legal obligations.
Right to Restrict Processing
In certain circumstances you may request that the processing of your information be restricted, particularly in relation to marketing communications.
Section 8
Protection of Minors
hasi88 strictly prohibits persons under the age of 21 from creating accounts or using the service. Our platform is for those aged 21 and over only.
We carry out an age verification process at the time of registration. If we become aware that a user is under 21, their account will be closed immediately and any collected information will be deleted. We do not knowingly collect information from minors.
If a parent or guardian believes their child is using our platform, please contact us immediately. For more details, visit our Responsible Gaming page.
Section 9
Policy Changes and Updates
hasi88 may update this Privacy Policy from time to time. The Policy may be revised in response to changes to the service, new legal requirements, or user feedback.
Notification of Changes
For significant changes, we will send a notification to your registered mobile number or email. For minor changes, the update date on this page will be revised. Check the "Last Updated" date at the top of this page on each visit.
Continuing to use the platform after any changes will be taken as your agreement to the new policy. If you do not agree to any change, please request that your account be closed.
Section 10
Contact Us
You can contact us with any questions, concerns, or requests regarding the Privacy Policy. Our support team is available seven days a week, 24 hours a day.